SHIPPING

Free freight for orders of $750 (ex GST) or more

Orders of $750 (ex GST) or more are shipped freight free; we allocate up to two airbags within this free freight allowance. If your order requires additional airbags they are charged at $16 each (ex GST) or alternatively the order is sent by road freight free or charge. Bulky or heavy items that are air freighted incur additional charges. Paddles are unable to be air freighted. Unless specifically requesting airfreight, how freight is sent is up to our discretion but as always we’ll do our best to be accommodating.

Freight chargesfor orders less than $750 (ex GST)

Orders under $750 (ex GST) are generally shipped by standard road freight at $16 per consignment. There may however be additional charges for dangerous goods and/or bulky/heavy items.

On request, air freight is charged at $16 per 5KG airbag. Bulky or heavy items that are air freighted incur additional charges. Paddles are unable to be air freighted.

Free freight for backorders

We work hard to keep our stock levels up, however in the event of back orders, we’ll send these freight free. We don’t mind if you add other items to these back orders so you can take advantage of this to reduce your freight costs.

Airfreight for orders wherever possible

We use Startrack Airfreight services wherever possible (excluding larger items such as backpacks, paddles and dangerous goods). Many stores receive orders faster from us than suppliers in their own cities!

Dangerous goods

Dangerous goods (like Jetpower Fuel) are shipped separately by road freight. These cannot be sent airfreight.

Bulky and heavy items

Please contact Customer Service to receive a freight quote for bulky and heavy items.